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Congratulations. You've accepted
a new job.
Now take a deep
breath and prepare yourself for the challenge ahead. Even
though you may be floating on cloud nine now, there are a
lot of emotional and logistical hurdles yet to clear.
As you've already
learned, the job-changing process arouses all sorts of feelings.
During the transitional phase that begins with your acceptance
of an offer and ends a month or two after you've started your
new position, the emotional limbo you'll experience will beespecially
acute.
Don't Let the
Demons Get You Down
Relax. Everyone
who changes jobs is plagued by these demons, to a greater
or lesser degree. It's only natural.
But rather than
dwell on the past, imagine for a moment that you're in your
new job.
Think of all the
changes you're making, and how your new life is a huge improvement
compared to what you had before. Think of the new people you're
meeting, the new skills you're acquiring, and the new opportunities
you have to advance your career.
Self-affirmations
like these can do wonders for maintaining your positive energy
and high self-esteem. And by projecting all the beneficial
aspects of your new job into the present tense, you'll ward
off the demons that can distort your judgment, and make youvulnerable
to a counteroffer attempt.
Considering
the Counteroffer
Of course, if your
motivation for getting a job offer was to position yourself
for a counteroffer, then you're in the catbird's seat -- you
can'tlose either way.
Or can you? Some
employment experts point out that accepting a counteroffer
is the equivalent of career suicide.
According to Paul
Hawkinson, publisher of The Fordyce Letter, your acceptance
of a counteroffer could very well blow up in your face.
Here's how. Let's
say you announce your plans to leave your current job. This,
in effect, blackmails your boss, who makes you a counteroffer
only to keep you until he can find your replacement, at which
point you're dropped like a hot potato. In the meantime, thetrusting
relationship you've enjoyed with your current supervisors
and peers abruptly ends, and your loyalty becomes forever
suspect.
Is this sort of
scenario accurate? I guess it depends. My experience has been
mixed. That is, some of the candidates I've known who've accepted
counteroffers have remained at their old jobs for years, and
have smoothed over whatever difficulties caused their split
in the firstplace.
It's precisely
for this reason that I'm so cautious when I work with currently
employed job seekers. I want to feel confident that theirmotives
are pure before we both invest a lot of time and energy in
testing the market.
However, there's
a lot of evidence to support the theory that candidates who
accept counteroffers become damaged goods once they've beenherded
back into the fold.
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The
Three Stages
If your intention
to make a change is sincere, and a counteroffer by your current
company won't change your decision to leave, you shouldstill
keep up your guard. A counteroffer attempt can be potentially
devastating, both on a personal and professional level. Unless
youknow how to diffuse your current employer's retaliation
against your resignation, you may end up psychologically wounded,
or right backat the job you wanted to leave.
The best way to
shield yourself from the inevitable mixture of emotions surrounding
the act of submitting your resignation is to rememberthat
employers follow a predictable, three-stage pattern when faced
with a resignation:
They'll be in
shock. "You sure picked a fine time to leave! Who's going
to finish the project we started?"
The implication is that you're irreplaceable. They might
as well ask, "How will we ever get the work done without
you?"
To answer this
assertion, you can reply, "If I were run over by a truck
on my way to work tomorrow, I feel that somehow, this company
would survive."
They'll start to
probe. "Who's the new company? What sort of position did you
accept? What are they paying you?"
Here you must be careful not to disclose too much information,
or appear too enthusiastic. Otherwise, you run the risk of
feeding your current employer with ammunition he can use against
you later, such as, "I've heard some pretty terrible things
about your new company" or, "They'll make everything look
great until you actually get there. Then you'll see what a
sweat shop that place really is."
They'll make you
an offer to try and keep you from leaving. "You know that
raise you and I were talking about a few months back? I forgot
to tell you: We were just getting it processed yesterday."
To this you can
respond, "Gee, today you seem pretty concerned about my happiness
and well-being. Where were you yesterday, before Iannounced
my intention to resign?"
It may take several
days for the three stages to run their course, but believe
me, sooner or later, you'll find yourself engaged inconversations
similar to these.
More than once,
candidates have called me after they've resigned, to tell
me that their old company followed the three-stage pattern
exactlyas I described it. Not only were they prepared to diffuse
the counteroffer attempt, they found the whole sequence to
be almost comical in itspredictability.
How to Tactfully Resign
The first thing
you need to consider is the timing of your resignation. Since
two weeks' notice is considered the norm, make sure yourresignation
properly coincides with your start date at the new company.
Your resignation
should be handled in person, preferably on a Friday afternoon.
Ask your direct supervisor if you can speak with him privately
in his office. When you announce your intention to resign,
you should also hand your supervisor a letter which states
your lastdate of employment with the company. Let him know
that you've enjoyed working with him, but that an opportunity
came along that you couldn't pass up, and that your decision
to leave was made carefully, and doesn't reflect any negative
feelings you have toward the companyor the staff.
You should also
add that your decision is final, and that you would prefer
not to be made a counteroffer, since you wouldn't want your
refusal to accept more money to appear as a personal affront.
Let your supervisor
know that you appreciate all the company's done for you; and
that you'll do everything in your power to make your departure
as smooth and painless as possible.
Finally, ask if
there's anything you can do during the transition period over
the next two weeks, such as help train your successor, tie
up loose ends, or delegate tasks.
Keep your resignation
letter short, simple, and to the point. There's no need to
go into detail about your new job, or what led to your decision
to leave. If these issues are important to your old employer,
he'll schedule an exit interview for you, at which time you
can hashout your differences ad infinitum.
Make sure to provide
a carbon copy or photocopy of your resignation letter for
your company's personnel file. This way, the circumstances
surrounding your resignation will be well documented for future
reference.
In all likelihood,
the human resource staff will want to meet with you to process
your departure papers, or cover any questions you mayhave
concerning the transfer of your medical insurance or retirement
benefits.
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